In order for a Repair Shop to meet CPO Service Center criteria, the certification process requires achievement of the same requirements as our Repairs & Maintenance Centers, plus…
- Completion of an in-depth & extensive review as part of our certification
- Achievement of the highest customer service rating
- Demonstrated willingness to cooperate with CPO Canada in the event of an unhappy client/dealer
- Track record of being among the best-equipped in the industry
- Practice of regular training for all staff/technicians; no exceptions
- Continued good standing with National Account Fleet service clients
